Beware of impersonation scams
Government officials will never ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website.
To make a referral, you’ll need to tell us about the person who needs help:
description
location
photo*
Try to speak to the person and obtain their personal details. This allows social service agencies to offer help. You may also be contacted for further assistance.
*Not required when referring vulnerable children.
Prefer to speak to someone? Call the ComCare hotline at 1800 222 0000.